Frequently Asked Questions

Do you have questions about Softies or are you eager to learn more about us? Explore our FAQ for all the answers you’re looking for!

What is the difference between Ice-cream and Soft-serve Ice-creams (Softy)

The main difference between a typical ice- cream and soft-serve lies in their texture and fat content. While Ice-creams typically has a higher fat content (10-18% fat), Soft-serve, on the other hand, is churned at a higher speed, incorporating more air, making it lighter and creamier. It has a lower fat content (around 3-6%) and is served at a warmer temperature, which contributes to its soft, smooth texture. Soft-serve is often churned on demand, directly from a machine, while ice cream is usually scooped from a tub.

What is the difference between Ice-cream and Soft-serve Ice-creams (Softy)

The main difference between a typical ice- cream and soft-serve lies in their texture and fat content. While Ice-creams typically has a higher fat content (10-18% fat), Soft-serve, on the other hand, is churned at a higher speed, incorporating more air, making it lighter and creamier. It has a lower fat content (around 3-6%) and is served at a warmer temperature, which contributes to its soft, smooth texture. Soft-serve is often churned on demand, directly from a machine, while ice cream is usually scooped from a tub.

What is the GST on Ice-creams and Soft-serves

Ice-creams, including Soft-serves are subject to a Goods and Services Tax (GST) of 18% in India. This rate applies to both packaged ice-creams and those sold in parlors.

What is the GST on Ice-creams and Soft-serves

Ice-creams, including Soft-serves are subject to a Goods and Services Tax (GST) of 18% in India. This rate applies to both packaged ice-creams and those sold in parlors.

What is the HSN code for ice-cream under GST?

The HSN code for Ice-Cream under GST is 21050000.

What is the HSN code for ice-cream under GST?

The HSN code for Ice-Cream under GST is 21050000.

What is bubble tea, and why is it paired with soft serve at The Softy Co.?

Bubble tea is a fun, refreshing drink with chewy tapioca pearls. We paired it with soft serve because the creamy ice cream and the cool tea create a perfect match of textures and flavors.

What is bubble tea, and why is it paired with soft serve at The Softy Co.?

Bubble tea is a fun, refreshing drink with chewy tapioca pearls. We paired it with soft serve because the creamy ice cream and the cool tea create a perfect match of textures and flavors.

What’s the difference between a softy shake and a regular milkshake?

Our softy shakes are made with soft-serve ice cream, giving them a lighter, airier consistency than regular milkshakes while still packing a punch of flavor.

What’s the difference between a softy shake and a regular milkshake?

Our softy shakes are made with soft-serve ice cream, giving them a lighter, airier consistency than regular milkshakes while still packing a punch of flavor.

Where can I find a The Softy Co. store near me?

You can use our store locator on the website to find the closest The Softy Co. store near you.

Where can I find a The Softy Co. store near me?

You can use our store locator on the website to find the closest The Softy Co. store near you.

Can I customize my soft-serve?

Absolutely! You can create your own unique soft-serve by choosing from a variety of flavors, cones, cups, and toppings.

Can I customize my soft-serve?

Absolutely! You can create your own unique soft-serve by choosing from a variety of flavors, cones, cups, and toppings.

How can I provide feedback on my experience?

We love hearing from our customers! You can leave feedback through the contact form on our website or email us directly at info@thesoftyco.in.

How can I provide feedback on my experience?

We love hearing from our customers! You can leave feedback through the contact form on our website or email us directly at info@thesoftyco.in.

How can I stay updated on new products and offers?

You can follow us on social media or sign up for our newsletter to receive updates about new products, promotions, and events.

How can I stay updated on new products and offers?

You can follow us on social media or sign up for our newsletter to receive updates about new products, promotions, and events.

How do you ensure the quality and freshness of your ice-cream?

At The Softy Co., quality and freshness are our top priorities. Our soft-serve is made using premium ingredients and follows strict hygiene standards to ensure every swirl you enjoy is fresh and delicious!

How do you ensure the quality and freshness of your ice-cream?

At The Softy Co., quality and freshness are our top priorities. Our soft-serve is made using premium ingredients and follows strict hygiene standards to ensure every swirl you enjoy is fresh and delicious!

Need Further Assistance?

Still, have questions that we haven’t answered? Whether you’re curious about our flavors, need help with your order, or want to suggest, we’re here to help! If you’re facing an issue or have a complaint, don’t hesitate to reach out — our team is committed to ensuring a delightful experience.
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